LARSSON Elevator Co., Ltd. Review

LARSSON Headquarters
Add: Xinshang Commercial Plaza, Tower B-409 (No. 168 Xiangcheng Avenue), Suzhou, China

LARSSON Elevator Co., Ltd. is an elevator & escalator trading company based in Suzhou, China. It started overseas business since 2013. The main OEM factories before 2018 are GLARIE, VONK, HANSON, AUTORS, after 2018 mainly AUTORS. About 100 elevators & escalators are exported each year. The company employs about 10-15 people and has nothing to do with Germany.

In 2018, LARSSON Elevator experienced a collective departure of core members. The departures include the Marketing & Sales Director, Sales Team Leader, Technical Support Manager. The reason was the company has replaced the main OEM factories from GLARIE to Vonk to increase profits and has not paid much attention to after-sales service. As a result, a considerable number of elevators caused after-sales problems.

“LARSSON” as an elevator brand does not belong to the company (in China), so the company’s logo can only be represented by a red triangle graphic. The triangle graphic was also not successfully registered as a trademark in China.

After 2018, the owner of the company strengthened cooperation with Autors Elevator Co., Ltd., one of the OEM manufacturers, using the same sales team to conduct overseas business in the name of two different companies and two different websites (www.elevatorscn.com and www.autorselevator.com)

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3 thoughts on “LARSSON Elevator Co., Ltd. Review”

  1. I imported more than 30 elevators from the company to Mongolia, and more than 10 of them were out of work now. The company evaded the problem for various reasons, causing me to lose my company and customers.

  2. NOBODY SHOULD DEAL WITH THIS COMPANY THEY ARE AT WORSE IRREPUTABLE AND AT BEST DISHONEST

    Not sure what good it will do or even if Larsson will care but their degree of service and business practice is abominable. They appear to have only one installer who to say the least is less than competent, among other things, I suspect he produced a counterfeit $US100 note in exchange for Australian currency which although I honoured I have been unable to recoup , the work installing the lift is quite unsatisfactory and probably illegal in some countries. Larsson’s also have a doubtful warranty record, any attempts to extract warranty services being ignored.

    I would also suggest the company is less than trustworthy when it comes to trading. They effectively use Glarie as their supplier although even though that is open to interpretation and claim they make the lifts themselves which is patently untrue. They source some parts, presumably from Glarie and others from other Chinese and international lift companies, so effectively you are buying a Glarie hybrid without the authenticity that company asserts.

    The other thing that is disappointing is that there are no service agencies anywhere in the world that will even consider servicing a Larsson Lift. If nothing else that speaks volumes for their reputation in the industry. Larsson now trade out of India having been expelled from Suzhou presumably because of their continued infringement of Glaries’ intellectual property rights claiming the lifts as their own, which according to the web they still do according to the site they now use the original Larsson lift web site being closed down

    As with many Chinese companies, not all, Larssons are dishonest they take your money give you a product and then refuse to honour any warranty agreements. Their lifts do not comply with Australian Standards, the certification they provide is bogus some of the certificates belong to Glarie others to who knows who. They are also dishonest takin g money for services they obviously have no intention of providing like supplying two installers and only sending one and then charging me an air fare to get the lift fixed when the lift broke down after only two weeks operation. The “fix” by the way was, according to a well-known lift company engineer, extremely dangerous and had the potential to allow the lift to operate without any of the safety measures provided by Monarch the world renown lift controller manufacturer. Monarch themselves have disavowed any relationship with Larrsons because of their cavalier use of Monarch’s, products and name. Equally Montanari the drive technology company of Shanghai have also disavowed any association with Larssons

    In short nobody should deal with this company they do not provide a product that is reliable and of good quality or meet international standards and they are dishonest

    Larssons are crooks and should not be allowed to sell their products internationally a fact I suspect the Chinese government is well aware thus the set up of operations in India another suspect international exporter of doubtful electronic equipement .

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